Government statistics on average broadband speeds by constituency have found that a great number of people living in Kingston upon Hull, and the Scottish Highlands and Islands, are still unable to receive an acceptable level of service.

In the majority of constituencies, less than 2% of lines are unable to receive a 10Mbps service. But in addition to Hull, the percentages for the Scottish Highlands and Islands constituencies of Orkney and Shetland (25%), Ross, Skye and Lochaber (25%), and Na h-Eileanan an Iar (20%) were much higher than average. In the constituencies of Ceredigion and Montgomeryshire in Wales, 18% were unable to receive a 10Mbps service, and elsewhere in Scotland, Caithness, Berwickshire, Argyll and Bute, and Dumfriesshire were also poorly served.

The other constituencies with the highest average speeds were, in order, Great Grimsby, West Dunbartonshire, Gillingham and Rainham, Redcar, Lincoln, Stockton North, Bristol South, and Aldershot. Those with the lowest were, again, Ross, Skye and Lochaber, and Orkney and Shetland. Reflecting long-standing issues with broadband provision in the capital, the City of London and Westminster itself were also in the bottom five.

Meanwhile, a ComRes survey of 1,427 British adults conducted for Citizens Advice found that 60% of people had experienced slow service or a break in their broadband connection in the past 12 months, and the number of people who said this had an impact on their ability to carry out essential tasks, such as working remotely, increased to 24%, with younger age groups reporting more problems.